Privacy Policy

Your privacy and the protection of your personal data are important to us. This Privacy Policy explains what information API Property may collect through this website, how that information is used, and the choices available to you in relation to it.

We aim to handle personal data lawfully, fairly, and transparently. Where data protection laws apply, we rely on appropriate legal bases for processing, including your consent where required, our legitimate interests in operating and securing the website, and steps taken at your request before entering into or performing a contract.

You can ask us about any personal data we hold about you, request a copy of it, ask us to correct it, or ask us to delete it where applicable. If you have any questions about this policy or how your data is used, you can contact us using the details set out below.

We take a privacy by design approach and aim to limit data collection to what is genuinely useful for responding to enquiries, operating the website, monitoring its reliability, and protecting it from abuse.

How we use your data

Depending on how you use this website, we may process personal data for a small number of reasons.

Communication with you

If you contact us by email, phone, social media, or by any contact method linked from this website, we may use the information you provide, such as your name, contact details, and the content of your message, in order to respond to your enquiry, discuss services, or deal with a request you have made.

Technical uses of your information

Like most websites, this site may process technical information when you visit it. This can include your IP address, browser and device information, referring page, approximate location derived from IP address, requested URLs, response status codes, and the date and time of requests. We use this information to deliver the site, diagnose faults, monitor availability and performance, and protect the site against malicious activity or misuse.

This website may be hosted or delivered through infrastructure providers that help with hosting, content delivery, performance, and security. As part of providing those services, such providers may process request and traffic data on our behalf, including network and routing information, security events, and service performance metrics.

Analytics and site performance monitoring

We may use privacy-focused analytics or site performance monitoring tools to understand how the website is performing and how visitors use it. This helps us identify popular pages, monitor response times, investigate errors, and improve the site.

Analytics information may include page URLs, hostnames, response statuses, referrers, approximate countries, bandwidth, and similar aggregate or pseudonymous performance information. Where analytics tools are used, we aim to choose options that minimise unnecessary collection of personal data.

Cookies

This website is not intended to set advertising cookies, newsletter cookies, login cookies, or similar tracking technologies unless and until they are genuinely needed for the operation of the site. Operational or strictly necessary cookies may still be used by infrastructure, hosting, security, or performance services where required to keep the site available and secure.

Depending on the services and protections enabled for the live site, examples of strictly necessary cookies that may be set by infrastructure or security providers can include the following:

  • __cf_bm to help identify and mitigate malicious automated traffic where bot management features are enabled;
  • cf_clearance to remember that a visitor has passed a security challenge and reduce repeated checks;
  • _cfuvid where rate limiting features need to distinguish between visitors sharing the same IP address;
  • __cfruid in connection with legacy rate limiting behaviour on some configurations;
  • __cflb if load balancing session affinity is enabled so repeat requests can be routed consistently for a limited period;
  • cf_ob_info and cf_use_ob if fallback caching or availability features are enabled; and
  • __cfseq, cf_chl_rc_i, cf_chl_rc_ni, and cf_chl_rc_m where challenge or sequence-based protections are used.

Not all of these cookies will necessarily be present at the same time. Their use depends on which hosting, security, traffic management, or availability features are active on the live site at any given time.

If non-essential cookies or third-party tracking technologies are introduced in the future, this policy will be updated and, where required, an appropriate consent mechanism will be provided.

Information that may be passed to third parties outside our control

If this website includes links to third-party websites or social media profiles, those third parties may collect information about you when you visit their services. Their use of your information is governed by their own privacy notices rather than this one.

We recommend checking the privacy policies of any third-party service you visit through links on this website.

Your Rights

Where applicable under data protection law, you have rights in relation to your personal data. These may include the right to:

  • request access to the personal data we hold about you;
  • ask us to correct inaccurate or incomplete information;
  • ask us to erase your personal data where there is no lawful reason for us to keep it;
  • object to or restrict certain kinds of processing;
  • request a copy of your personal data in a usable format where applicable; and
  • lodge a complaint with the relevant supervisory authority if you believe your data has been handled unlawfully.

You can exercise your rights at any time by contacting us. If we are relying on your consent to process information and you withdraw that consent, this will not affect processing already carried out before the withdrawal.

Data retention

We keep personal data only for as long as it is reasonably necessary for the purpose for which it was collected, including responding to enquiries, maintaining business records, resolving disputes, enforcing agreements, and complying with legal obligations.

Technical and analytics data may be retained for shorter periods or in aggregated form, depending on the systems and service providers involved.

Contact Information

If you have any questions or concerns regarding any aspect of this policy, wish to find out what data we hold about you, or would like to request the erasure of your personal data, please contact API Property by emailing info@api-prop.com.

API Property is the trading name of Ascendant Property Investments Limited. The registered address is 9 Bellevue Crescent, Edinburgh, Scotland, EH3 6ND. Company Number: SC488386. Registered in Scotland.